Frequently Asked Questions
Everything you need to know about your 35mm Co. experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on customs processing.
What is your return policy for cameras and accessories?
We offer a 30-day return policy for all unused items in their original packaging. Please note that opened film rolls cannot be returned due to exposure risks.
Do your cameras come with a warranty?
Yes, all 35mm Co. hardware includes a 12-month limited warranty that covers manufacturing defects and technical malfunctions.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I track my delivery?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment's progress in real-time.
Are your cameras suitable for beginners?
Absolutely. Our range is designed with simplicity in mind, featuring point-and-shoot functionality that makes film photography accessible for everyone from novices to pros.